Find answers to all your questions on the Maximo Moto UK FAQ page. Learn about payment options, order tracking, exchanges, promotional codes, and more about our company. Get the support you need today!
If you have other questions, please send us an email at support@maximomoto.co.uk.
- All
- Pre Order Questions
- Post Order Questions
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Pre Order Questions
Yes, we have a Physical Store in the UK. You can check our Store locations here: https://maximomoto.co.uk/pages/maximo-moto-stores
Looking forward to your visit!
Placing an order on the Maximo Moto website typically follows a standard online shopping process. Here's a step-by-step guide to help you navigate through:
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Browse and Select Products: Find your items by browsing categories or using the search bar. Choose your options (like size and color) and add them to your cart.
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Check Out: Open your cart to review items, then proceed to checkout. Log in or continue as a guest, then enter your shipping information.
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Payment: Select a shipping method and enter payment details through a secure gateway.
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Confirm Your Order: Review all details, confirm your order, and wait for an email confirmation with a tracking number.
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Track Your Order: Use the provided tracking number to monitor your shipment’s progress.
In the website every product has a size chart. You can consult our size Guides. Sizes to be regarded as a rough guide only.
In the end, clothing will always have to be tried on to make sure it fits.
We offer an exchange/returns service in case you do order something that doesn’t fit.
We offer the following payment methods:
- PayPal
- Debit/Credit card
- Bank Transfer
- Shop Pay
- G Pay
- Bank Deposit
As a B2C business, we offer competitively low prices. You can purchase with confidence, assured of high quality and excellent materials. All products on this website are brand new and come with a manufacturer's warranty.
30 DAYS FREE RETURNS
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly.
We ship to Spain, Portugal, Germany, Italy, France, Austria, Belgium, Finland, Greece, the Netherlands, the UK, and Czechia.
Post Order Questions
We ship all orders within 48 hours after payment confirmation. You can expect to receive your order in 4-6 working days.
You will receive a shipping confirmation from us once we have received your payment and your order has been dispatched.
This email will include a tracking code that you can use to track your order. Please note that it may take a few hours for the tracking code to become active, as it is only transmitted to the logistics provider at the time your shipping confirmation is sent.
Yes, you may return or exchange an item within 15 days of receipt, provided it is in its original condition and retains all accompanying tags and labels.
Please note that both return shipping and delivery of the exchanged item will be at your expense.
You will need to send the item back to us via mail.
If you wish to initiate a return or exchange, please contact us.